Aguas de Alicante

Institutional Website

UX Writing & Content Translation

  • Content Translation to Spanish, Valencian, and English.
  • I conducted User Research to analyze usability practices from the most relevant public institutions in Spain and the problems users face when managing their administrative processes online.
  • The UX Writing strategy considers smart and simple microcopies adapted to the citizens’ easy understanding.
  • We introduced all the updates and news in their social media platforms.

Aguas de Alicante is the public administrative institution for the management of the water in Alicante, Spain. I was in charge of its written communication in social media and website during the time I worked for the advertising agency Grupo Idex.

No further details can be shared due to a confidentiality agreement.